Voice of the Customer Programme or How to Build a Trusted Connection with Our Beloved Customers

Voice of the Customer Programme or How to Build a Trusted Connection with Our Beloved Customers

Marco Ottaviani, Head of CRM and Customer Activation, MSC Cruises

Revolutionizing Omnichannel Marketing in Healthcare Sector

Revolutionizing Omnichannel Marketing in Healthcare Sector

Shigeto Miyamoto, Head of Digital Marketing, Bristol Myers Squibb

The Shift to Agile in Marketing

The Shift to Agile in Marketing

Laura Cameron, VP, Digital Marketing, KeyBank

Will the great resignation affect the digital workforce?

Will the great resignation affect the digital workforce?

Byron Flores, Head RTR & Deputy Head of Financial Reporting and Accounting (FRA) - Region Europe, Novartis

Leveraging Technology to Improve Customer Retention

Leveraging Technology to Improve Customer Retention

YulitaOsuba, Deputy Director, Orange County Convention Center

 Meet the Challenges of Digital Marketingin the 21st Century

Meet the Challenges of Digital Marketingin the 21st Century

Kyle Keith, Vice President, Digital Marketing Manager at Cadence Bank, N.A.,

Operational Resiliency

Operational Resiliency

Francisco Fuentes, VP of Risk Management, Tailored Brands

Brand Management System and Its Need

Brand Management System and Its Need

Lorelei Mccormick, Director of IT Operations, The Hershey Company.

Im Only Human-or at least Humanoid. Will Consumers Accept Digital or Metallic Salespeople?

Im Only Human-or at least Humanoid. Will Consumers Accept Digital or Metallic Salespeople?

Michael R. Solomon, Ph.D., Professor of Marketing & Director of the Center for Consumer Research, Saint Joseph's University

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